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“The number-one hot topic in ATMs these days is ATM co branding,” says Melissa Fox, a consultant with Boston-based Dove Consulting, a unit of Hitachi Consulting Corp. Fox recently completed a study on new business models for ATM deployment.
In the co branding scenario, a bank pays ATM ISOs to put the bank’s brand on ATMs. Then that bank’s customers can use ISO-owned ATMs whenever they need cash without having to pay surcharges. To compensate deployers for the loss of surcharge revenue from transactions made by the bank’s customers, the bank pays the ATM ISOs monthly fees based on the number of cards the bank has deployed in the regions served by the ATMs, the number of ATMs involved, and the volume of transactions.
Hence, the banks benefit from being able to serve their existing customers at more places and get their names out to non-customers. Customers may even switch banks if they know they can use a nearby ATM free—a factor banks consider when signing the co branding deals.
Customer Convenience = Customer Retention
Surcharge free banking
More locations to transact business, increased brand presence
Allows you to retain presence in market if economic factors require branch consolidation
You select the most favorable locations:
• Choose from our existing network
• Convert your ATMs from company owned to co-branded
• Select other locations where you would like more visibility
Brand Expansion / Recognition = New Account Growth
ATMs merchandised with your company collateral; communicate special offers or product focus
Captive customer; average customer spends 30+ seconds at machine
Increase new customer opportunities as approx 2/3 of ATM customers do not bank with you today
High traffic areas; you select the locations and merchants that best match your customer demographic profile
Numerous options to leverage your brand
• ‘Wrap ATM‘ with your marketing collateral
• Multi-media screens and pre-printed receipt tape available
• Special event presence
Cost Management
Customer convenience without the cost to maintain the ATM; we do all the work!
Detailed reporting to show you how often your customers use the machine; breaks down your cost per customer ‘touch’
Average cost per customer interaction is $1.00
Reduce costs by transferring your less profitable ATMs to ATMs On Wheels, LLC for co branding.
This allows you to maintain your brand presence and provide the same convenience for your valued customers without the expense!
ATMs On Wheels, LLC is partnering with several regional banks and credit unions, but we are always looking for more opportunities. If you are a smaller financial institution that is tired of losing money by providing ATM services to your customers, please contact ATMs On Wheels, LLC for details on how we can save you money each month, while still offering your valued customers the increasingly important benefit of free ATM services.
For more information, please contact atmsonwheels@msn.com |
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